Privacy Policy
Last updated: October 2026
Data controller
| Entity | Biogénesis Europa S.L. |
|---|---|
| Tax ID | [to be completed] |
| Address | C/ Fernando Sánchez San Pedro N23, local B1-B2, 06003 Badajoz, Spain |
| Phone | +34 924 016 375 |
| info@biogenesiscorp.com | |
| Website | biogenesiscorp.com |
For enquiries originating in Uruguay and the Americas, data is processed by Biogénesis S.A.S., registered at Divina Comedia 2043, ZIP 11500, Montevideo, Uruguay, tax ID [to be completed], as joint controller.
Data collected
This site collects only the data voluntarily provided by the visitor and the data generated by their browsing:
- Contact form: name, email address and the content of the message.
- Direct contact: the data included when writing to the published email addresses or when getting in touch by phone or WhatsApp.
- Browsing data: pages visited, sections consulted, visit duration, language, device type and traffic source, always in aggregated form and subject to prior consent.
No special category data or health data is requested. No data is collected from children under the age of fourteen.
Purpose and legal basis
| Purpose | Legal basis |
|---|---|
| Respond to commercial enquiries and requests for information about the product lines | Consent of the data subject and pre-contractual measures |
| Maintain the commercial relationship with distributors and customers | Performance of a contract or legitimate interest in managing the relationship |
| Send commercial communications, where the corresponding box is expressly ticked | Consent, which may be withdrawn at any time |
| Analyse use of the site and measure campaign performance | Consent given through the cookie notice |
Retention period
Enquiry data is retained for as long as necessary to respond to it and, thereafter, for the limitation period applicable to liabilities arising from the processing. Data of those subscribing to commercial communications is retained until unsubscription is requested. Analytics data is retained in aggregated form for a maximum of fourteen months.
Recipients
Data is not shared with third parties except where legally required. It may be accessed by providers supplying services necessary for the site to operate, always under a data processing agreement:
- Web hosting and email provider.
- Google Ireland Limited, for analytics services.
- Meta Platforms Ireland Limited, for advertising campaign measurement.
Data may be shared internally between Biogénesis Europa S.L. and Biogénesis S.A.S. where the enquiry falls within the territorial scope of one or the other.
International transfers
Some of the providers indicated may process data outside the European Economic Area. In such cases the transfer relies on European Commission adequacy decisions or on standard contractual clauses, together with supplementary technical measures.
Rights of data subjects
Any individual may exercise the rights of access, rectification, erasure, objection, restriction of processing and portability, and may withdraw consent without affecting the lawfulness of processing carried out beforehand.
To exercise these rights, write to info@biogenesiscorp.com stating the right concerned and attaching a document proving identity.
If the processing is considered not to comply with the applicable rules, a complaint may be lodged with the Spanish Data Protection Agency (aepd.es).
Security
The technical and organisational measures necessary to protect data against loss, misuse and unauthorised access are applied, including encrypted transmission over HTTPS and restricted access to the mailboxes receiving enquiries.
Changes to this policy
This policy may be amended to reflect legislative changes or new processing activities. The date of the latest revision appears at the top of the document.
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